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City Garden Hotel, Hong Kong

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From71US$ /night
Check-in
17Apr2025Select date
Check-out
18Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

9 City Garden Road, Hong Kong, China
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Long Deluxe Queen or Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
City view
Shower
Fireplace
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Staycation Room Upgrade to Premier Room Late Check Out & Complimentary Welcome Drink
Max:
2 persons
30 m² 
Bed options:
2 Single beds
City view
Shower
Fireplace
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Chill Out Deluxe Queen or Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
City view
Shower
Fireplace
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Getting around

A list of all available modes of transport

City Centre
Hong Kong 4.0 km
Airports
Hong Kong H K Heliport (HHP) 10.5 km
Macau (XZM) 87.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Lift
  • Ice machine

Sports & Fitness

  • Exercise gym

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre

Children

  • Cots

Spa & Leisure

  • Swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

9 City Garden Road, Hong Kong, China
Map view
street view
9 City Garden Road, Hong Kong, China
Nearby
Gallery
Oi
320 m
Shopping Area
City Centre North Center
500 m
Restaurants
Satay Inn
10 m
Basement Level
Garden Cafe
90 m
1/F
Sweetheart Garden Restaurant
230 m
Part of Ground Floor of Nam Tin Building
Choi Fook Royal Banquet
160 m
3/F
Choi Fook Seafood Restaurant
210 m
3/F
Fu Wah Cafe
240 m
258 Electric Road
Darrie-Go-Noodles
210 m
G/F
Kane Tsuru Ramen
200 m
6-16 Shell Street
Harbour Grand Cafe
460 m
3/F

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient Location
Excellent Service
Rooms Need Update
Limited Breakfast Options
7.6/10
Very good
Rooms
7.7
Location
8.5
Service
8.0
Dining
7.1
Guest reviews
7.6/10
based on 24 reviews
8.1
8.1/10 based on 1139 reviews
Phil
United States, June  2024
7.0/10

The hotel's location is great, near various amenities, making it perfect for families. The rooms, though lacking a nice view on a lower level, are surprisingly spacious and clean. The service, despite needing improvements in housekeeping, was efficient and attentive to our needs.

Rooms
8.0
The rooms were clean and bigger than expected in HONGKONG.
Service
7.0
The staff, although housekeeping could be better, were alert and attentive to us as frequent visitors.
Location
8.0
The hotel's location is great and near to many amenities, but a bit distant from buzzing areas.
Dining
5.0
Dining options need improvements, and it wasn't included in the price.
Facilities
7.0
The facilities were sufficient for our stay.
Jim
United Kingdom, June  2024
7.4/10

The hotel offers spacious rooms with access to the executive club. The rooms are big by HK standards, and the staff was extremely helpful and polite, offering an option for 3 single beds. However, the rooms could be vacuumed more often, and the curtains could use some attention.

Rooms
8.0
The rooms are big in HK standard and the staff was helpful and polite.
Service
7.0
The staff are always helpful and nice, although there was a minor inconvenience with the checkout process. Various services like room service and housekeeping are available.
Location
9.0
The location is excellent, just a 3-minute walk from the MTR station, close to Fortress Hill MTR, local shops, and restaurants. It's also conveniently located 24 minutes from the airport.
Dining
6.0
While the dining options were good, they could improve on providing more variety and possibly lowering the prices slightly. The hotel offers local products in its dining facilities.
Facilities
7.0
The hotel provides a good range of facilities, such as dry cleaning, bell staff, laundry services, and tours/ticket assistance. However, some areas might need updates to enhance the overall experience.
Christopher
United Kingdom, May  2024
7.8/10

The hotel offers a convenient location with easy access to public transportation and nearby amenities. The rooms are clean and come with a convenience phone, though there was a mix-up with our original booking. The staff are proactive and friendly, despite an initial deposit requirement.

Rooms
8.0
The rooms are clean and neat, and the suite we switched to was comfortable.
Service
7.0
The staff, including those at the front door, were friendly and helpful despite the initial deposit required.
Location
9.0
The location is really great, with easy access to MTR, buses, eateries, and amenities.
Dining
7.0
The dining options were good, but additional informal choices would have been appreciated.
Facilities
8.0
The hotel provides various facilities to enhance the guest experience.
Scott
United Kingdom, April  2024
8.4/10

I had an excellent stay at this hotel. The rooms were spacious and comfortable, and I even got a free mobile phone for local calls during my stay. The staff was friendly and helpful, and the location near Fortress MTR was very convenient. The pool was a nice addition, although the carpet could use more frequent cleaning.

Rooms
9.0
The rooms were very spacious, especially for HK, and extremely comfortable.
Service
9.0
The staff was very helpful and cheerful.
Location
8.0
The hotel is close to Fortress MTR and surrounded by shops and restaurants.
Dining
8.0
The dining options were lovely and plentiful, offering excellent variety.
Facilities
8.0
The hotel has nice facilities, including a nice pool.
Bob
United Kingdom, February  2024
7.8/10

I felt really at home with the clean rooms and the always there for me service from the hotel staff. Unfortunately, the view wasn't that great, and the refurbishment was noticeable.

Rooms
8.0
The clean rooms with bonus facilities like cocktails and a small evening buffet were comfortable and inviting.
Service
7.0
The service was very accommodating, although a thorough cleaning might be needed. There was a minor issue with calculation during settlement.
Location
9.0
The hotel's location was really great, just a couple of minutes' walk to Fortress Hill MTR Station, making it convenient to explore Hong Kong Island.
Dining
7.0
While the dining options were good, they were a bit expensive. I opted to explore local eateries for more informal dining choices.
Facilities
8.0
The hotel offered a wide variety of facilities, including room service and tours/ticket assistance. However, the price for certain services like dim sum was high.
Charles
United Kingdom, January  2024
8.2/10

The hotel provides clean and very spacious rooms, much bigger than most in HK, and comes with a complimentary handy phone. The service was pleasant and helpful, with staff always ready to assist. The location is quite central, conveniently close to various attractions. Dining offerings were good, although informal options were limited. Overall, a value for money stay with some minor deficiencies.

Rooms
9.0
My room was clean and very spacious, exceeding the average size for Hong Kong hotels. The inclusion of a personal handy phone was a nice touch, though the carpet showed signs of wear and stains.
Service
8.0
The staff at the hotel were all very pleasant and helpful, always with a smile and ready to assist. They even opened the front doors for guests. However, they mostly directed us to sign the bill without offering much additional information.
Location
9.0
The hotel's location is quite convenient, being centrally located to many of the city's attractions. It's safe and even has a 7-11 store right in front, adding to the convenience.
Dining
7.0
While the hotel's dining retained a wide variety of offerings, I felt that the informal dining options were lacking. This led me to explore local eateries for more variety, though the standard was still good.
Facilities
8.0
The hotel offers various services such as room service, dry cleaning, and bell staff. However, there were no specific comments on additional facilities.
Irene
United Kingdom, January  2024
8.4/10

The hotel is conveniently located near various modes of transportation and surrounded by restaurants and shops, making it very convenient for exploring Hong Kong. The rooms could use some updating but are right next to the elevator. The service, especially from Victor, was exceptional with great recommendations for exploring the city. The dining options were excellent with a wide variety of choices. The facilities were top-notch with everything one needs for a comfortable stay.

Rooms
7.0
The rooms are located next to the elevator and could benefit from a refresh.
Service
9.0
The service, especially from Victor, was exceptional. He provided excellent recommendations for exploring Hong Kong.
Location
8.0
The hotel's location is very convenient for accessing various public transportation options and surrounded by restaurants and shops.
Dining
9.0
The dining experience was excellent with a very wide variety of choices.
Facilities
9.0
The hotel offers top-notch facilities for a comfortable and enjoyable stay.
Convenient Location
Rooms Need Update
James
United Kingdom, January  2024
7.6/10

I stayed in a hotel that was conveniently located with easy access to transportation options in Hong Kong. The room I had was spacious and clean, providing a comfortable stay. The service from the staff was friendly and accommodating, making my experience enjoyable.

Rooms
8.0
The room I stayed in was nice, clean, and spacious, giving me a comfortable space to relax after a day of exploring the city.
Service
9.0
The staff members were nice and approachable, especially when I needed assistance with a minor issue in the room. They were quick to respond and ensure everything was taken care of.
Location
7.0
The hotel's location in Hong Kong was fabulous as I could easily walk to the tram and train stations, allowing me to navigate the city conveniently. While it was a quiet place, making it peaceful, it was a bit limited in terms of nearby activities for newcomers.
Dining
7.0
The dining options at the hotel were pretty good, offering a decent selection that catered well to Chinese tastes. The quality was good, although it didn't exceed my expectations compared to previous visits.
Facilities
7.0
The hotel's facilities were satisfactory, providing the necessary amenities for a comfortable stay. While not overly luxurious, they served their purpose well.
Zach
United States, January  2024
7.8/10

My stay at the hotel was a mixed experience. The rooms, while generally clean and with a nice breakfast, had a slightly damp and moldy smell. The service from the staff was great and very helpful, although not as friendly as expected. The location was convenient and near public transportation, but some aspects were lacking. The dining options were extensive and delicious, but formal dining choices were limited. The facilities were sufficient but could use improvement in certain areas.

Rooms
7.0
The rooms were slightly damp and smelled a little of mold, despite being clean overall.
Service
8.0
The service was great and the staff were helpful, although not the friendliest.
Location
8.0
The location was good and very accessible to public transportation.
Dining
9.0
The dining experience was one of the best I've enjoyed, with a wide selection of tasty dishes.
Facilities
7.0
The facilities were satisfactory but could use some improvements.
Bob
United States, December  2023
8.2/10

I had a pleasant stay at the hotel. The rooms were pretty big and comfortable for the price paid, although the bathroom was a bit small. The location, not far from Fortress Hill MTR station, was convenient and the bed was clean and comfy.

Rooms
8.0
The rooms are pretty big and comfortable for the price paid. The bathroom is a little small.
Service
9.0
The service was very accommodating, with the staff being very friendly and helpful in various situations, making up for any shortcomings in accommodations.
Location
9.0
The hotel is located in a good area very close to Fortress Hill metro station and offers easy access to get around HK island. It's convenient and close to transportation options.
Dining
7.0
The dining experience offered excellent and plentiful choices, with the breakfast buffet being of good quality. However, informal dining options were lacking within the hotel, leading me to explore local eateries for more variety.
Facilities
8.0
The hotel provides a quality buffet breakfast, and the pool and park outside are great amenities for families. However, there might be limited dining options within the hotel itself.
Lionel
United Kingdom, December  2023
7.6/10

The hotel rooms are generally clean and well-equipped, although there is a persistent smell of food on the 8th floor. The service is efficient and helpful but may come with additional service charges. The location is convenient, close to restaurants and transportation options. The dining offers a good selection, especially for Chinese tastes, with some room for improvement. The facilities are satisfactory, though informal dining options are lacking.

Rooms
7.0
The rooms are generally clean and well-equipped, but there is a persistent food smell on the 8th floor.
Service
8.0
The service is efficient and helpful, though additional service charges may apply.
Location
9.0
The location is convenient, close to restaurants and transportation options.
Dining
7.0
The dining offers a good selection, especially for Chinese tastes, but informal dining options are lacking.
Facilities
7.0
The facilities are satisfactory, though informal dining options are lacking.
George
United States, December  2023
7.2/10

The hotel's location is good and convenient, a short walk from Fortress Hill Station. The rooms are comfortable, although the bathroom is on the small side. The service was friendly, both at the counter and with the room cleaning staff. The dining experience was very good but quite expensive. The facilities are a bit run down for the price and star rating.

Rooms
7.0
The rooms are comfortable but the bathroom is on the small side.
Service
8.0
The service was friendly both at the counter and with the room cleaning staff.
Location
8.0
The hotel's location is good and convenient, within a five-minute walk to the nearest MTR station.
Dining
7.0
The dining experience was very good but quite expensive.
Facilities
6.0
The facilities are a bit run down for the price and star rating.
Peter
United Kingdom, November  2023
7.6/10

The hotel offers spacious rooms, including a Handy phone that serves as a WiFi hotspot, suitable for up to three people. The rooms are quite big, providing ample space. However, some may find the pricing not the best value for money.

Rooms
8.0
The rooms are big enough for three people and quite spacious.
Service
7.0
Despite some instances of impatience and lack of professionalism, the staff recognized us as frequent visitors and were helpful in changing rooms to ensure cleanliness.
Location
9.0
The hotel is conveniently located near an MTR station and convenient stores, which is ideal for families. It is slightly off-center but offers easy access to transportation.
Dining
7.0
The dining options are varied but some may find the prices high. While the selection is good, informal dining choices are limited.
Facilities
7.0
The hotel provides satisfactory facilities for guests, but some may feel it doesn't offer the best value for the price.
Adrian
United Kingdom, November  2023
8.0/10

My stay at the hotel was overall pleasant. The rooms were slightly damp and smelled a bit of mold, although there was no visible mold around. The distance from Fortress Hill MTR station was a drawback, but the service provided by the helpful staff made up for it. The location was convenient, with easy access to public transportation and restaurants.

Rooms
7.0
The rooms were slightly damp and smelled a little of mold, but overall comfortable.
Service
9.0
The staff were great, friendly, and ensured that taxi drivers knew local destinations. They were also accommodating and willing to assist with various needs.
Location
8.0
The hotel is conveniently located near the MTR station and offers access to good restaurants.
Dining
Facilities
Sid
United Kingdom, November  2023
7.2/10

I decided to switch hotels to stay here, and I found the room spacious enough for my luggage, despite needing a renovation for a fresher look. The staff were friendly and helpful, though lacking some professionalism. The location was great for accessing transport links, especially the MTR. The dining options were limited but decent quality with additional costs. Overall, the facilities could use some upgrades, but the convenience and service made up for it.

Rooms
7.0
The room was big and had enough space for my luggage.
Service
8.0
The staff were friendly and helpful.
Location
9.0
The hotel is conveniently located near transport links, which was perfect for getting around.
Dining
6.0
The dining options were limited but decent quality.
Facilities
6.0
The facilities were in need of some renovation and upgrades.
Convenient Location
Room Needs Renovation
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Rooms and Guests2 Guests, 1 Room